Original topic:

Blackout

(Topic created: Saturday)
187 Views
eastie
Galaxy
Options
Tablets
I go in to msn zone line casino and I play on my tablet the game of the tournament and it after awhile go to a black screen and I have to just hit the off and on button but it only happens on this particular game and it is just totally weird and thank you ๐Ÿ˜Š 
0 Likes
4 Replies
CEParsons
Black Hole
Options
Tablets
You will need to contact the app developer to resolve the issue. You can find develop contact info on the app 's Play Store listing.

See this post to gain a better understanding of who is responsible for fixing app issues:
https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Having-issues-with-apps-after-updating...
Options
Tablets

if it only happens with this one app, I would think it's an error in the app.  Contact the app developer for support.  Does your tablet have a display setting to keep screen on while viewing?  If it does, is it on?

eastie
Galaxy
Options
Tablets
This link doesn't help me but thanks anyway
0 Likes
Options
Tablets

How does it not help you?  If you don't want to put in a report with Samsung (in case it is, in fact, a Samsung issue), you have to use the feedback form.  Otherwise, consider it a programming error in the particular app you are using and contact the developer through either the "about app" in the Play store, or the contact us link in the app settings.