I'm having an issue with my Galaxy Tab S11 😩 I ordered it in September with a $100 Roblox subscription, but I've tried contacting Samsung multiple times and haven't gotten anywhere. Has anyone else experienced this? 😥 #GalaxyTab #Samsung #Subscription #Problem #CustomerService
Hello wiingo, we have heard your frustration and are currently looking into the missing promotion being reported. Once an update has been provided we will reach out accordingly. Thank you for your patience and being a part of our Samsung Community.
I am currently on hold waiting to talk to a supervisor. I called back in Late November and they told me wait one more week. It's now 3 days before Christmas and nearly 3 weeks since I last called. I received a support escalation case number and was told to expect to hear something in the next 48 hours.
Im on the same boat, I got my tablet on December 2nd, got plenty of mails asking me to wait for 72 hrs, and still nothing. I opened a case with Paypal (funny enough, when i choose the option that i didnt receive something, they ask you which item and i was able to choose the $10 robux)
