Hi everyone. Did Samsung just send out a message prompt to confirm terms of service? I cannot find it anywhere, I may have accidentally confirmed before I could read it.
I'm slightly concerned about it possibly not being from Samsung.
I think I've seen these occasionally, when they change terms of service. Haven't gotten one recently, though. Did it come through on your phone or in an email?
Samsung recently updated its TOS. You would have seen it when you opened the Members app.
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Does anyone know what the new updated terms are about in layman's terms? I just got the notification and am wondering what the changes are but I'm trying to save time.
Based on search results, here's a summary of key Samsung terms and conditions for 2025:
1. General Terms and Conditions:
Ownership: Samsung retains ownership of its services and products, protected by intellectual property laws.Limited Use: You are granted a limited, revocable license to use Samsung services and products according to the specified terms.Third-party Software: Services may include third-party software and data, which are also protected by intellectual property laws.Jurisdiction & Arbitration: Disputes not resolved informally or through small claims court will be handled through arbitration, with limited discovery and appeal rights compared to a typical court setting.Consequential Damages Disclaimer: Samsung disclaims liability for costs related to replacement goods, services, or any consequential, special, incidental, indirect, or punitive damages, including lost profits.Limitations on Liability: Samsung's liability is generally limited to a refund of the purchase price paid for the product causing the issue.Parent/Guardian Responsibility: If you are a parent or guardian allowing a minor to use Samsung services, you agree to supervise their use, assume risks and liability, ensure information accuracy, and be bound by the terms for the minor's use.
2. Product Warranties:
Standard Warranty: Most Samsung appliances include a one-year manufacturer's warranty covering repairs or replacements for defects and workmanship.Extended Component Warranties: Some components have longer warranties, such as a 20-year warranty for the compressor and motor of refrigerators purchased after November 1, 2022, and 20-year warranties for washing machine and dryer motors.Warranty Voiding: Warranty coverage may be voided if damage is not due to normal wear and tear, if the warranty is transferred, or if non-authorized personnel perform repairs.Extended Warranty Options: Samsung Care+ offers extended warranty plans (2, 3, or 7 years) with additional benefits like power surge coverage and full parts and labor coverage.Specific Warranty Promotions: There are specific promotions offering warranty extensions for select digital appliances purchased between February 6, 2025, and September 10, 2025.
3. Return Policy:
Return Window: Samsung.com and Shop Samsung App purchases generally have a 15-day return window from the date of delivery.Return Condition: Returned items should be in new or like-new condition, in their original packaging, with all accessories included.Restocking Fees: Returns for reasons other than damage or defect may be subject to a restocking fee (potentially 5% or 15% depending on the product).Damage/Defect Reporting: Damage or defects should be reported within 5 days of delivery or 2 days of installation (whichever is later).
4. Galaxy Store Revenue Sharing:
New Revenue Share Model: Starting May 15, 2025, Samsung will implement a new revenue share model for developers and publishers on Galaxy Store, increasing their share to 80/20 (85/15 for subscriptions).
Note: This summary is based on the provided search results and may not encompass all of Samsung's terms and conditions. For a complete understanding, it is recommended to review the official terms and conditions provided by Samsung.
