Verizon Failed January Update

[MattLietha]

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

[Mav803]

Yes it is a wide spread problem because I checked my dad's 2 24 an sure enough the update was there and like my S22 ultra it was downloading painfully slow, I'm not sure how far along it got I'll have to check it later to see if it downloaded. My S22 has been downloading the update for the better part of an hour and has just reached 15% which is big progress from my attempts yesterday when I don't think it got past 4% lol hopefully today it goes through.

[Donnie2020]

I think I figured it out

[user6APPMWCHgG]

what did you do? did it work?

[BrüZZi]

Try Wiping The Cache Partition:
https://techwiser.com/how-to-wipe-cache-partition-on-samsung-galaxy-phones-and-what-happens-when-you...

Try Updating in Safe Mode:

⁃   While the Phone is On,
      Press & Hold the Power Button  ≻
⁃   Press & Hold the Power Off Icon ≻
⁃   Click the Safe Mode Icon ≻
⁃   Wait Until Phone Reboots .

NOTE: While in safe mode, all third party apps will be disabled. After exiting, you might have to set your favorite apps back to default again.

[brittbby812]

Thank you, I was able to update my phone. 😊

[BrüZZi]

Great !!! 🙂

[userZWj0XiJhSw]

I did that as VZW tech suggested last night. Still failed. 🤷🏽‍:female_sign:

[user20NFWpwiQC]

Hi there, I'm getting an error code 407 with a failed security update. I haven't seen an update download this slowly in a very long time. I'm attempting the update again and it's moving at a snail's pace - again. Any thoughts or advice?. 

S24 Model SM-S921

 

[AKAYA1185]

I'm having the same issue on my s23 ultra. I tried it 3 times and the both failed. I'm doing it now using smart switch on my laptop to my phone. Very slow on that also.

[AKAYA1185]

No luck on smart switch either.