Original topic:

Unknown website ads

(Topic created: 3 hours ago)
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kiwifamous
Constellation
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Samsung Apps and Services
I really need help.. unknown ads from websites keep popping up on my phone. I don't know how to stop them.. I've never been to these websites. These ads pops up all day everyday no matter what I'm doing ..on a phone call texting watching videos even when I'm not on the phone these ads pops up on my phone ..I've tried looking for a customer service/contact us link so I can email whoever site it belongs to nothing.. I'm really ready to throw my phone against the wall.. help
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

They are being pushed by a app that you recently installed you would need to remember which apps you installed around the time they started and uninstall it 



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realaud
Honored Contributor
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Samsung Apps and Services

If you don't remember what your last couple of apps are, or if you are sure they are not the ones shooting you ads, you could download Good Lock and the Nice Catch module and turn on "Detect Commercials".  It will then tell you which app is sending the ads.

Random pop-up ads are always the result of malware, either from going to an infected site (doesn't necessarily have to be the sites you are receiving ads for) or having an infected app.  You should make sure your phone's app protection is turned on in the security settings and/or download an anti-virus/malware program.

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Agapy
Astronaut
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Por favor vorrar mi perfil Adela palacios un familiar mio esta en peligro en app wath app yo borre esa app estoy asustada
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