Unable to redeem LinkedIn Promo

[AMANDAMC]

Anyone else having problems redeeming the LinkedIn promo via Samsung Members? Says it's unavailable via mobile, desktop only. 

[userO4wm3YorK8]

Same here. Can't figure out how to report it

[jay2388]

Any luck

[SamsungAdam]

Thank you for reaching out. What type of device are you using when trying to accept the promotion?

Can you please provide me a picture of the symptom/error message you are receiving?

[jay2388]

Z Fold 3. Cant find way to redeem on desktop.

[SamsungAdam]

Thank you for that information. I would recommend reaching out to Linkedin directly as it appears their platform for LinkedIn premium isn't compatible with mobile devices.

[jay2388]

Well Samsung should provide either promo code or link whicb I can provide to Linkedin. They have no clue about this promotion. We need some information about how to identify this promotion

[SamsungAdam]

Thank you for that information. I would recommend reaching out to our promotions team directly at 866-888-5503 for further assistance.

[AMANDAMC · Accepted solution]

Hi Jay, I uninstalled the app on my phone. Then I clicked to redeem it then followed the prompt to reinstall and it finally let me redeem. It won't let you claim if you have it pre-installed. It will either take you to the desktop (on your mobile) or to install the app. Hope that helps!

[jay2388]

Worked. Thanks a lot