Troubles with syncing Yahoo/ATT email accounts

[HernAnthony]

Good morning. 

 Anyone else been having trouble with their yahoo/att email accounts synching? Mine hasn't synced since yesterday afternoon. It ask me to re-enter my password word but it still will not update. I deleted my account to re-add and now it's not letting me do that. An error keeps coming up after I enter my login information. Any clues why?

 

[userINWLBUwR5N]

I'm having the same problem. A pop up comes up asking me to verify my account. When l press the screen to put in my password it sends me to the att&t login and l still can't get access?

[HernAnthony]

That's what happened to me too

[userINWLBUwR5N]

I called AT&T customer service and got me back up. You might try login into email on a laptop to verify your account then go back to login in on your cell phone.

[HernAnthony]

Ok I'll try that

[userINWLBUwR5N]

Support was extremely helpful. My wife had the same problem but once she logged into account on the laptop her phone went through the process of reinstating her account login.

[HernAnthony]

Thanks! Did you just call support for their listed # on the website?

[userINWLBUwR5N]

1800-288-2020 Press zero for customer service Rep.

[HernAnthony · Accepted solution]

Thanks! Just got off the phone with them. We ended up having to clear all the data from my browser (Google Chrome) and I can finally get my emails coming through the Samsung mail application 🙌🏾

[userINWLBUwR5N]

Happy for you, it's stressful not being able to get your emails. Glad l could help.