Original topic:

Samsung member app Server response error (400)

(Topic created: 09-21-2023 03:00 PM)
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mugenjo
Cosmic Ray
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Samsung Apps and Services

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17 Replies
mugenjo
Cosmic Ray
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Samsung Apps and Services

Yes cellular and wi-fi 

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mugenjo
Cosmic Ray
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Samsung Apps and Services

No it didn't work unfortunately.

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mugenjo
Cosmic Ray
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Samsung Apps and Services

I'll keep you informed because I've been trying to repair this for days 😕 but haven't been able to.

 

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VerbumVeritum
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Thank you for keeping us updated here. I will be greatly interested to know what the problem is if you can eventually get this resolved. It would have the potential help a lot of other individuals in the future.
ZeusDMAG
Comet
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Samsung Apps and Services

I am receiving the same error.. 

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Ibrahimcowke
Asteroid
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Samsung Apps and Services

Samsung members won't work after updating from original version. I have A52S 5G

Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello, Welcome to the Community. We understand how frustrating it is when you are unable to access an app. We will be happy to look into this further. Please send a private message to the moderators with the following information: http://bit.ly/2XERsky 

Model code of phone:

Software version of phone:

App version of the Members app:

The error you are receiving when accessing the Members app?

Have you tested both on mobile data and Wi-Fi?

Name of your service provider: 

 

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Solution
mugenjo
Cosmic Ray
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Samsung Apps and Services

I discovered a solution to my issue, which is to first remove your SIM card from the phone, connect to a VPN in a country where the member app is supported, and then begin downloading the member app. This approach was successful for me.