Original topic:

Samsung Magician 9 won't complete installation

(Topic created: yesterday)
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Members_mqG9VHj
Constellation
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Samsung Apps and Services

After reboot today, Samsung Magician indicated a new version was available, which I downloaded and installed.  Proceeds through installation and starts to initialize, but never completes.  A popup indicates that restarting the installation may help, offers a link to do so, several restarts of the installation did not resolve the issue.

Tried to install the prior version I still had in my downloads, version 8.3.  That required deleting the current install which hadn't completed, rebooting and then installing 8.3.  Unfortunately 8.3 runs into the same issue, never completes initializing (and it's in the foreground, so waiting it out while doing other things isn't an option).

How does one fix the installation initialization hang up?

Thank you.

1 Reply
MrGhoul
Black Hole
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Samsung Apps and Services
Restart Your Device
A simple restart can often resolve installation issues.

Check Internet Connection
Ensure your device is connected to a stable Wi-Fi or internet connection.

Clear App Store Cache
Go to Settings > Apps > Google Play Store (or galaxy store) > Storage, then clear cache and data.
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