Original topic:

Samsung Health food intake off?

(Topic created: 05-13-2025 02:10 PM)
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maddiek
Cosmic Ray
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Samsung Apps and Services

does anyone else use the food intake option for Samsung health? do you notice your nutrition information is off??? I tried logging yogurt that has 18g protein ON THE CONTAINER & Samsung health read the bar code and told me it's 17g of protein and 1 less carbohydrate than what the container said. I also had it synced with myfitnesspal and Samsung health skews the nutrition information. it'll say I consumed a few calories less than what i actually did and will say i consumed wayyyyy more protein than I did. for example, this morning for breakfast i consumed around 9g of protein (in life & on myfitnesspal). Samsung health is saying I consumed 38.4g. like what??????? that is so off its not even funny. 

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StephW1
Asteroid
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Samsung Apps and Services

It was there this morning, but I received some help from somebody over there at your office to help me with Samsung health and now, I've lost my food.. it's just not listed as food intake or nutrition

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realaud
Honored Contributor
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Samsung Apps and Services

*My* office?  I don't work for Samsung.  In any case, a tile does not just get up and walk away by itself.  Even if it was removed from the page, it goes right back to where you can add it from the edit menu. What you can do is long press on the health app icon, and when the pop-up appears, tap the circled "i" on the upper right.  Scroll down to storage, and clear the cache and the data for the app.  This will reset the app.  You will have to set up your health home again, and should be able to add back your food tile, or it will already be there - it's there by default.  It will not erase any of your health data (sleep, medications, workout data, food intake, etc.), as that information  is kept in the cloud, not the app.


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StephW1
Asteroid
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Samsung Apps and Services
I don't know what I did, but I got it back on there. Thanks for your help
StephW1
Asteroid
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Samsung Apps and Services
😂
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