Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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AnnieC1958
Asteroid
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Samsung Apps and Services

In UK also, 

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Narbot
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I use both Google Meet & Messages apps so that "solution" is not helpful.

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Rapthorne
Constellation
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Samsung Apps and Services

Getting the same issue, clearly something wrong in most recent update. Have switched to Google messages, and I won't lie it looks and feels nicer. Might stick with it

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GSH1
Constellation
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Hi, I have done as someone suggested and disabled Google Meet and it solved the issue

Laurindag
Constellation
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Samsung Apps and Services

Error reports

Messages app keeps closing 29/05, 2:40 pm

 Good Afternoon,

I'm sorry to hear you've been experiencing this issue with your device

 Ne've received some reports from other users facing issues with accessing the Samsung Messages application. We have identified the cause of the issue as a recent Google Meets app update, and we have reported the issue to Google for further investigation. To restore functionality to the Samsung Messages app, we'd recommend performing the following:

 Navigate to Settings > Apps > Meet > Disable.

 Please try this and let us know if the issue continues to occur

 Kind regards, Breanna Samsung Members team

 29/05, 5:23 pm

You can ask more questions related to those alre-dy posted

 Ask again

BennoB
Constellation
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Samsung Apps and Services

This worked for me.  Aus based. 

Thanks. 

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AnnieC1958
Asteroid
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I've disabled Google 'meets' and seems to have fixed mine.  I guess the UK has woken up now as its happening over here so cheers for this, 👍👍

PerJarlemark
Constellation
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Samsung Apps and Services

I can confirm that deactivating "Google Meet" application also fixed my Messages from craching

You can´t uninstall it since its a default OS application

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HS2
Constellation
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Samsung Apps and Services
It worked. I found "Meet" in my apps. Forced stop and disabled. Thank you
Aimms
Asteroid
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Samsung Apps and Services

Worked for me. Thankyou !! ♡

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