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05-28-2024
06:22 PM
(Last edited
05-29-2024
10:39 AM
by
SamsungJustin
) in
My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.
I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.
If I can't fix it, can I install a different app for
My Google storage is 94% full. Could that be connected?
Solved! Go to Solution.
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05-29-2024 12:26 AM in
Samsung Apps and ServicesIn UK also,
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05-29-2024 12:44 AM in
Samsung Apps and ServicesI use both Google Meet & Messages apps so that "solution" is not helpful.
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05-29-2024 12:46 AM in
Samsung Apps and ServicesGetting the same issue, clearly something wrong in most recent update. Have switched to Google messages, and I won't lie it looks and feels nicer. Might stick with it
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05-29-2024 12:49 AM in
Samsung Apps and ServicesHi, I have done as someone suggested and disabled Google Meet and it solved the issue
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05-29-2024 12:54 AM in
Samsung Apps and ServicesError reports
Messages app keeps closing 29/05, 2:40 pm
Good Afternoon,
I'm sorry to hear you've been experiencing this issue with your device
Ne've received some reports from other users facing issues with accessing the Samsung Messages application. We have identified the cause of the issue as a recent Google Meets app update, and we have reported the issue to Google for further investigation. To restore functionality to the Samsung Messages app, we'd recommend performing the following:
Navigate to Settings > Apps > Meet > Disable.
Please try this and let us know if the issue continues to occur
Kind regards, Breanna Samsung Members team
29/05, 5:23 pm
You can ask more questions related to those alre-dy posted
Ask again
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05-29-2024 01:15 AM in
Samsung Apps and ServicesThis worked for me. Aus based.
Thanks.
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05-29-2024 01:19 AM in
Samsung Apps and ServicesI've disabled Google 'meets' and seems to have fixed mine. I guess the UK has woken up now as its happening over here so cheers for this, 👍👍
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05-29-2024 01:32 AM (Last edited 05-29-2024 01:36 AM ) in
Samsung Apps and ServicesI can confirm that deactivating "Google Meet" application also fixed my Messages from craching
You can´t uninstall it since its a default OS application
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05-29-2024 01:44 AM in
Samsung Apps and Services- Mark as New
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05-29-2024 02:08 AM in
Samsung Apps and ServicesWorked for me. Thankyou !! ♡
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