Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
user52YkWzes7o
Constellation
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Samsung Apps and Services
Same
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jonathan2008
Constellation
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Samsung Apps and Services
Ya
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Frank1jv
Halo
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Samsung Apps and Services
I force stopped Google meets and messages started working. I also had to reset most of my notifications settings, VPN and display settings. Why would a Google app disable a Samsung app? And why would system update change my notifications and other settings.
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GrandmaLaura
Constellation
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Samsung Apps and Services
Yes!! Very irritated
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christi15
Constellation
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Samsung Apps and Services
Only today I have a problem with messaging.The app keeps closing
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DKaD
Constellation
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Samsung Apps and Services
Yes my texting shuts down
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user6RG31HN4FY
Asteroid
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Samsung Apps and Services
I've already restarted several times and still not working!!
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Evela
Constellation
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Samsung Apps and Services
Got this fix from Samsung: 

① Settings > Apps > search ‘Meet’ > tap Force stop ② Settings > Apps > search ‘Meet’ > More options(⁝) > tap ‘Uninstall updates
feg
Constellation
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Samsung Apps and Services
Yes! I can receive texts, but cannot reply. Keeps shutting off.
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NatPaz
Constellation
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Samsung Apps and Services
Yes. Ever since the update my text message app will close after about 5 seconds.
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