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‎05-28-2024
06:22 PM
(Last edited
‎05-29-2024
10:39 AM
by
SamsungJustin
) in
My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.
I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.
If I can't fix it, can I install a different app for
My Google storage is 94% full. Could that be connected?
Solved! Go to Solution.
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‎05-29-2024 07:38 AM in
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‎05-29-2024 07:40 AM in
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‎05-29-2024 07:58 AM in
Samsung Apps and ServicesIt worked for me also
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‎05-29-2024 08:06 AM in
Samsung Apps and ServicesThe process of forcing stop and uninstalling updates worked for me. My Messages App now appears to work. Thank you.
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‎05-29-2024 07:41 AM in
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‎05-29-2024 07:41 AM in
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‎05-29-2024 07:43 AM in
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‎05-29-2024 07:43 AM in
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‎05-29-2024 07:43 AM in
Samsung Apps and Services![](/skins/images/3F3D0221F989A87F9EE6CDB63A1B22D2/responsive_peak/images/icon_anonymous_message.png)