I receive an error message when accessing the Sunday Ticket app saying I need update to the latest version: 2.3.7. However, the Samsung app list on my TV lists 2.3.0 as the latest version. So the app doesn't open. When will the latest version be available for Samsung TVs?
**Update: We love everyone's enthusiasm about the football season, we're just as excited as all of you, an update is coming very soon, to resolve this matter. Until then go grab some pizza, chips, and wings, and get ready for Kick Off! 🙂
Hello, Everyone. I'm so sorry to hear that everyone is having trouble with this application. I can definitely understand how important it is to be able to see your team at kick-Off! That being said, there are very limited troubleshooting steps that can be performed for this.
Please note that Samsung does not own the NFL Sunday Ticket application. We own the Smart hub platform that hosts the application itself, so there is little that we can do regarding the application itself.
Second, if you have the latest version of the application and it is still not working properly, the only other steps we can advise, are the ones that many have put here already. That’s uninstalling and reinstalling the application itself.
From here, if this is not resolving the situation, and all other applications are functioning properly, we recommend that you reach out to the app developers directly for further assistance. You can usually find their contact information within the apps store under the description of the app.
Same issue. I emailed customer support about it this afternoon. Has anyone heard when the latest version of the app will be available? This is unacceptable right now!
