Original topic:

Kwikset 620 goes offline frequently

(Topic created: 04-24-2025 12:29 PM)
575 Views
UserBet
Constellation
Options
Samsung Apps and Services

Kwikset is setup and works but it goes offline daily and then reconnects itself.  Any ideas on how to keep the lock online??

0 Likes
Reply
1 Reply
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello, Userbet! Welcome to the community! We found a similar thread to what you’re experiencing in our Smart things community here: https://community.smartthings.com/t/kwikset-910-z-wave-goes-offline-after-about-an-hour/157632. We hope that this will help resolve your symptoms. If not, please feel free to post your feedback and inquiry within the Smart things community, so the experts can take a look into it! You can also contact our smart things team at, 1-866-813-2404.

0 Likes
Reply