Original topic:

Issue with Samsung Notes

(Topic created: 09-12-2020 02:32 AM)
1901 Views
Tony0039
Asteroid
Options
Samsung Apps and Services
Every time I open My Samsung Notes App it pops up a message telling me to update the app. When pressing update it takes me to the galaxy store but there's no update button on the Samsung Notes App. Please fix.
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Hello,

 

Have you attempted to force stop and clear cache on the Samsung Notes app?

 

Navigate to your settings > apps > find and click on Samsung Notes app > force stop > storage > clear cache.

View solution in context

3 Replies
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Hello,

 

Have you attempted to force stop and clear cache on the Samsung Notes app?

 

Navigate to your settings > apps > find and click on Samsung Notes app > force stop > storage > clear cache.

Tony0039
Asteroid
Options
Samsung Apps and Services
Thanks, this solved the issue.
0 Likes
Reply
SamsungRei
Community Manager
Community Manager
Options
Samsung Apps and Services

Awesome! Please let us know if you have any more questions.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply