Original topic:

Is Samsung financing being discontinued?

(Topic created: 2 weeks ago)
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Bsands29
Halo
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Samsung Apps and Services

I received an email, saying that TD Bank and Samsung are ending their partnership. Did anyone else receive this email. I called to confirm this with TD Bank cs. They will be closing my and other user accounts. I'm upset I have 6 yrs of credit history being erased 

32 Replies
meself
Honored Contributor
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Samsung Apps and Services
Didn't know that was ending knew there was a site issue not long ago as they did updates
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Bsands29
Halo
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Samsung Apps and Services
The site issues I remember happening. It was when they transitioned to the new website./Portal. I wish there was a way to transition people's accounts to a another bank without having to close accounts.
TipsyTrex
Black Hole
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Samsung Apps and Services
The screenshot you provided states that you just need to update your payment method before January 30th to prevent account termination.
Bsands29
Halo
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Samsung Apps and Services
Yes you are correct I did that, but I also spoke to TD Bank C.S. I specifically asked could I use that financing account with another retailer listed in the website. I was told "your account will be closed and lose access to the credit line" so maybe Samsung is going with another bank for financing?
riskybzns
Asteroid
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Samsung Apps and Services

they are using affirm...and if you ask me they are trash. they don't business the way td bank or synchrony does loan payments.

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userBrh8oG9ebW
Constellation
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That is only for your care plus phone insurance, TD bank will no longer be with samsung , but if you have a credit balance still go to samsung finance.
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Bsands29
Halo
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Samsung Apps and Services
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userul0ETmGEml
Constellation
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Samsung Apps and Services

I didn't get the email, but I got the exact same thing as a pop-up when I tried to buy a new phone this morning using Samsung financing

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Dodino
Constellation
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I didn't receive the email, but I received a letter from the bank with the same meaning. I Googled it, and only found this threat, nothing else. The last time I used the credit line was a week ago on Black Friday, and there were no issues.

 

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