Original topic:

Galaxy store app cant's be opened

(Topic created: Saturday)
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FRINC
Astronaut
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Samsung Apps and Services

Galaxy store app why I can't open?

I'm updated the app but I can't open it 

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2 Replies
Thomasmasta
Asteroid
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Have you tried restarting your phone? What occurs when you tap the Samsung Store app? (e.g., loads black/blank screen, does nothing, loads then crashes/closes, etc.)
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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello FRINC, Welcome to the Community. We understand the frustration of not being able to open the Galaxy Store.

If restarting the phone, as suggested by @Thomasmasta, has not helped, try clearing the app cache. https://www.samsung.com/us/support/answer/ANS10001372/

Let us know if this helps.

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