Error in installing Nest devices on smartthings

[Lrd]

When I try to install a nest doorbell in smartthings, I get the following error message "Can't find devices to link to samsung smartthings".  Has anyone had this problem and found a solution.

[Anonymous · Accepted solution]

Have you ensured that you have updated to the latest version of both apps? 
What are the model codes of the Cameras that you are trying to integrate?

Have you confirmed they are located in the Product List for the Nest Integration?

You can view that list here: https://www.smartthings.com/partners/google-nest 
Are you running the most recent Google Integration?

You can confirm by attempting to Reconnect Smart Things Account via the Google Home Works with Device list.