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Original topic:

Dex doesn't work with Windows 10

(Topic created: 11-06-2019 12:07 PM)
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Mtiede
Nebula
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Samsung Apps and Services

I watched a YouTube video that showed using Dex with Windows 10 and I thought, "I want to do that!"

 

So I downloaded the Windows 10 Dex app and installed it.  All seemed to go well.  Then it wanted me to plug it into the USB port of the computer, which I did.  But the App just sits there waiting to see the phone being plugged into the computer.  It has red exclamation points on the USB connectors in the diagram.

 

But Windows tells me that the device was plugged in.  And I can see it in File Manager.  And transfer files between the two using File Manager.

 

I tried rebooting phone, uninstalling and re-installing the Windows 10 app, uninstalling, deleting and re-installilng USB drivers, re-installing .  Still nothing.

 

I looked into Device Manager and I see two USB drivers associated with Samsung.

 

"Samsung Mobile USB Composite Device" and

"Samsung Mobile USB Connectivity Device V2"

 

The phone has a notification that says "You can use Dex on your computer".  At one point, a dialog on the phone popped up and I could see that "Transferring files" option was set for USB.

 

What am I missing?

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Anonymous
Not applicable
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Samsung Apps and Services

NONE of the aboved AT ALL on my win 10 PC.. Dex appears to be worthless

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