userTPxU8D0iNz
Constellation
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09-08-2025
02:20 PM
(Last edited
09-22-2025
05:41 PM
by
SamsungJoJo
) in
Can you upgrade the server to the Samsung client? please can improve the server to the Samsung client!!! every time I call 1-800-726-7864 and option 1 the call hangs up 😡
2 Replies
GaryB82
Galactic Samsung Care Ambassador
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09-08-2025 03:47 PM in
Samsung Apps and Services
Sorry but this is a User to User support community. You would need to contact support directly or if you want to provide feedback click on the support tab and submit feedback
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ferdnyc
Halo
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09-08-2025 05:29 PM in
Samsung Apps and Services
What is "option 1"? Whenever I call in it tells me to press 8 to continue in Spanish, then automatically recognizes my phone number as an account holder and asks to confirm my identity (by speaking "Yes" or "No"), then starts asking some other questions about my Samsung products.
So I guess, if you're not calling from the phone# you registered your products with, try that. It can really speed things along.
So I guess, if you're not calling from the phone# you registered your products with, try that. It can really speed things along.