Canceling HBO Max through Samsung

[Risque247]

Hello all, while this shouldn't be this difficult to track down im finding that it is. Anyone done this already that can point me in the right direction on how to? Thanks in advance!

[Pianodude58]

 If you subscribed through Samsung, manage your subscription at

https://www.samsungcheckout.com/portal/auth/login.do

[Risque247]

Thank you. I've tried that and this is all I get.

[Pianodude58]

Have you also tried to do it on HBOmax.com?

[Risque247]

Yes and it refers me back to my Samsung Checkout account. This is nuts...lol

[GaryB82]

@Risque247  You can also check in the Galaxy Store click the 3 lines in the bottom right corner and click subscriptions.

[Risque247]

Thanks! I just tried that and HBO doesn't show up there...this is so weird because it clearly says on the HBO site that I need to manage my subscription through the Samsung Checkout....

[GaryB82]

Strange,  I've never needed to use the Samsung Checkout to manage a subscription they have always been listed in the Galaxy Store Subscription page 

[Risque247]

This is exactly my kind of luck...gonna reach out to HBO and see if they can assist.

[Robin621k]

That is strange, have you tried reaching out to HBO ?