When this TV is powered on it sort of seems as if it tries to start. Brief flicker of white/ pixelation only for a second. Then immediately goes perfectly green as if there is a damaged connection.
It stays in that state for maybe 5 seconds then powers off.
Attempts so far:
Unplug for extended period of time.
Hold power button on the back down for 30+ seconds.
Firmware upgrade boot from USB (Did not detect USB)
Not sure what the issue is. Any help would be appreciated.
Hello! @Weered Thank you for posting about this. I completely understand your concerns with the TV powering off and green screen. Disconnect all externals devices (HDMI, USB, antenna, etc) turn the TV on to see if the issues persists. A faulty device or cable could be interfering. Also, check the power supply to ensure the TV is plugged into a functional wall outlet, not a power strip or surge protector, as these could cause voltage issues.
If the issue still persist. I recommend the unit be serviced.
As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
Hello! @Weered Thank you for posting about this. I completely understand your concerns with the TV powering off and green screen. Disconnect all externals devices (HDMI, USB, antenna, etc) turn the TV on to see if the issues persists. A faulty device or cable could be interfering. Also, check the power supply to ensure the TV is plugged into a functional wall outlet, not a power strip or surge protector, as these could cause voltage issues.
If the issue still persist. I recommend the unit be serviced.
As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
