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09-25-2021 11:13 PM (Last edited 09-25-2021 11:14 PM ) in
QLED and The Frame TVsI just purchased this TV a few days ago and I just noticed today on a completely black image on all sources / apps the bottom of the screen is Flashlighting, is this normal for this model or do I need a repair?
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09-26-2021 06:55 AM in
QLED and The Frame TVsI can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:
https://www.samsung.com/us/support/troubleshooting/TSG01202526/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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09-26-2021 06:55 AM in
QLED and The Frame TVsI can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:
https://www.samsung.com/us/support/troubleshooting/TSG01202526/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
Send a message on Facebook
Send Message on Twitter
Send Message to Moderator
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.