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Samsung 85" Q90C Not Streaming Some Apps

(Topic created: 5 hours ago)
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jordanhh
Constellation
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QLED and The Frame TVs
I have a Samsung 85" Class QN90 series NEO QLED Smart TV. For the last couple weeks, Peacock, Sling and Hulu do not work. The menus will load, but when I try to stream content I either get a 8-702 Loading error (Sling) or it just returns me to the menu. YouTube live events also do not work. Netflix and Prime work fine, and it works fine on my older Samsung TV.

I have tried everything! Uninstall/reinstall the apps, clear cache, factory reset, resetting my network within the TV menu and also my internet router itself. Nothing has worked! This is very frustrating, I have seen a few other mentions of this issue with no good resolution. Is anyone else having this problem? Any good solution out there? Not sure what else to do at this point...
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Members_VHmpwDv
Asteroid
Options
QLED and The Frame TVs

Still waiting on that "solved" solution.  I contacted the moderator three times now with no reply.  Just a joke to mark this as solved and not let people reply.  

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Ryandomke
Asteroid
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QLED and The Frame TVs

NO SOLUTION for Samsung TV app issues. It is marked solved and it is NOT solved. 

Hulu, Peacock, Disney, Paramount, PBS kids app not working.

Moderators tell us to reach out, I'm still waiting along with everyone else. 

DO NOT BUT SAMSUNG TV IF YOU HAVE NO OTHER WAYS OF STREAMING APPS!

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DPSFSU
Asteroid
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QLED and The Frame TVs
I just checked one of my Samsung TVs and it seems to be working fine. Check your WiFi and make sure your TV is connected to your network. You might want to clear the cache on the TV from each app. If all else fails, try unplugging the TV from the outlet after it's turned off so the TV does a full restart. Good luck!
Ryandomke
Asteroid
Options
QLED and The Frame TVs

Multiple threads on this subject to include one I posted. None of that works. Hard reboot, factory reset, clear cache, uninstall/reinstall, etc. Wi-Fi is not the issue bc again, other apps work. 

 

NO KNOWN SOLUTION

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DPSFSU
Asteroid
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QLED and The Frame TVs
Wow, that is really crazy! Do the apps work fine on your phone but not the TV? What area of the world are you in?
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