Original topic:

QN75 stuck in boot loop

(Topic created: 04-30-2021 08:12 PM)
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Rownee_Love
Constellation
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QLED and The Frame TVs

My tv is stuck in a boot loop

 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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QLED and The Frame TVs

I'm sorry to hear that if this is occurring after plugging directly into the wall and not through a surge protector this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

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2 Replies
Shayshon
Comet
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QLED and The Frame TVs
Hi there, may I ask how it got to that point?

Cheers,
Shayshon
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Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame TVs

I'm sorry to hear that if this is occurring after plugging directly into the wall and not through a surge protector this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

Send a message on Facebook

Send a Message on Twitter

Send a Message to Moderator


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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