Original topic:

Q80D and PS5 - high pitch scream

(Topic created: 3 weeks ago)
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jaytee82
Constellation
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QLED and The Frame TVs

Equipment: Q80D with 1310 firmware purchased June 25, PS5 Pro (just purchased and updated).

Problem: A high pitch scream emanates from the TV when a game is launched.

What I have tried so far: Changed HDMI ports and cables. Turned off "game mode".

Any other suggestions?  We have an older Xbox One that has no issues connected to the same TV, and I have tried using that HDMI port and cable.  My next step will be to try the PS5 on a different TV to verify that the game console isn't defective.

Sound is not coming from the speakers (volume change doesn't make a difference), and it doesn't appear to be coming from the console.

 

 

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3 Replies
atxzo
Galaxy
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QLED and The Frame TVs
You should test it on another tv asap and exchange it if the problem persists. Don't want to miss that return window!
jaytee82
Constellation
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QLED and The Frame TVs

Tested the console on two different Samsung TVs and had no issues.  Returned to the original TV and it ran fine!  No changes other than I connected to a different HDMI port (went from 2 to 4).  I really don't understand, but at least it is working now.

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Nevis
Constellation
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QLED and The Frame TVs

It's coil whine. I'm running 85" Q80D on PC and everytime VRR or Freesync is on I can hear annoying coil whine from the right side where the ports are.

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