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‎04-04-2021
09:37 AM
(Last edited
‎04-15-2024
10:54 AM
by
SamsungCaleb
) in
I have CEC on and earc on auto. The receiver is connected to HDMI3 (earc).
Yet I don't get any option for connecting to anything HDMI in the sound settings.
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‎04-07-2021 02:45 PM in
QLED and The Frame TVsI found a way for Arc to work.
I think eArc is also working on the TV, it's the HDMI switch not handling it correctly for the audio device causing the issue.
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‎04-05-2021 09:54 AM in
QLED and The Frame TVsOk I got it working however only for cable TV.
The built in apps like Netflix and Prime does not pass audio via earc for some reason.
![](/skins/images/F8FE9117EE75D38DFA0CC265C69B582B/responsive_peak/images/icon_anonymous_message.png)
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‎04-07-2021 01:24 PM in
QLED and The Frame TVsI am sorry to hear about this. Please provide the full model number and software version for the television.
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‎04-07-2021 02:45 PM in
QLED and The Frame TVsI found a way for Arc to work.
I think eArc is also working on the TV, it's the HDMI switch not handling it correctly for the audio device causing the issue.
![](/skins/images/F8FE9117EE75D38DFA0CC265C69B582B/responsive_peak/images/icon_anonymous_message.png)