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Problem with Antenna connection (Satellite - VHF/UHF antenna)

(Topic created: 02-22-2025 01:39 PM)
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DMil
Constellation
Options
QLED and The Frame TVs

Good day, have just bought an QLed 55Q70D television. I was told before buying it that I can watch satellite & normal antenna channels(UHF/VHF). I have connected both cables, during installation the TV confirmed that both  were correct plugged in. When it cams to the channel search, I had to decide if cable or satellite should to be searched. I selected first cable. After saving the channels, I tried also to save satellite channels but system didn't let me. Each time I tried to save the satellite channels, already installed VHF/UHF channels  were deleted. Can somebody help me with this issue because I want to have both options to be installed ( sales person told me that this TV provides this option but I do not know what I have done wrong during the installation). TVs from other companies for example LG, Philips, Sony have this option.

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! Unfortunately, Our TVs do not have the option to store both at the same time. You can however switch between them by going to Live TV > Channel List and looking for the other source. If you need to have both at the same time It would be recommended to get a dedicated satellite receiver to achieve this. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! Unfortunately, Our TVs do not have the option to store both at the same time. You can however switch between them by going to Live TV > Channel List and looking for the other source. If you need to have both at the same time It would be recommended to get a dedicated satellite receiver to achieve this.