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ā08-19-2023 11:11 AM (Last edited ā09-07-2023 02:01 PM by SamsungCaleb ) in
QLED and The Frame TVsWhen watching over the air/antenna programs, the TVs screen saver comes on every few minutes and is really annoying.
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ā10-16-2023 06:47 PM (Last edited ā11-03-2023 04:19 PM by SamsungAl ) in
QLED and The Frame TVsAnybody know what is going on here, just bought mine 3 days ago and itās been doing this non stop on OTA content. Contacted Samsung 3 times with no fix. Need to figure this out or return this .
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ā10-22-2023 08:11 AM (Last edited ā11-03-2023 04:19 PM by SamsungAl ) in
QLED and The Frame TVsNFL games start in 2 hours so we will see what happens. I believe I was having the issue while watching the baseball games a couple days ago but I donāt remember (had too many beers). Hopefully they fix this soon. I may have to get rid of Samsung products and go to LG.
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ā11-03-2023 02:13 PM in
QLED and The Frame TVsHow do you switch the Tv between store mode and home mode?
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ā10-22-2023 06:25 PM in
QLED and The Frame TVsOne thing to be careful with with this problem is it's maddeningly intermittent. All the tricks I've tried, from people posting here, and from Samsung CS, seem like they work, but then the problem comes back. It's way more likely that the problem just temporarily went away on it's own.
It is interesting that it seems to happen when watching football, but then again, that's one of the most common things I use live TV for. Here's a data point contradicting that theory - it happened to me just now during a commercial.
I've called Samsung like 5 times now. All useless. This last time they decided to send a technician out. I don't think that's going to go well. I'm 99% certain the problem isn't going to reproduce while they're here. But, we'll give it a shot!
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ā10-23-2023 09:31 AM in
QLED and The Frame TVsOK, we're at half time in the Eagles/Dolphins game and it's happening. No static content like the scoreboard to trigger it.
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ā10-24-2023 07:02 AM in
QLED and The Frame TVsYeah. Itās hit or miss. Extremely frustrating that Samsung has yet to address the issue with a firmware update.
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ā10-25-2023 03:55 PM in
QLED and The Frame TVsWe are having the same problem. Itās not just football but the nightly national News, too! And itās not all the time but randomly and never during commercials.
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ā10-27-2023 02:56 PM (Last edited ā11-03-2023 04:19 PM by SamsungAl ) in
QLED and The Frame TVsYep, itās doing it right now on my local news at 4:30 pm. This is horse. Come on Samsung, correct this issue!!!
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ā10-26-2023 11:44 AM in
QLED and The Frame TVsEven lovelier, Samsung "schedules" a technician to come out on a specific day, but when that day comes, and you call the repair service company, they're like, "Um, that's just a tentative time. Samsung doesn't have access to our schedule." It's just a date for a date!
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ā10-29-2023 01:11 PM in
QLED and The Frame TVsWatching football today. It has yet to happen. We will see how long it takes. Been watching TV since 8 am, watched 3 hours of football so far OTA.