Original topic:

OLED S95B Series QN65S95BDFXZA screen saver

(Topic created: 08-19-2023 11:11 AM)
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BizSAR
Cosmic Ray
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QLED and The Frame TVs

When watching over the air/antenna programs, the TVs screen saver comes on every few minutes and is really annoying.

Anyone have this issue too, and how did you fix it, if so?
I can't find any USB update files for this model either.
113 Replies
Close59956
Asteroid
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QLED and The Frame TVs

Anybody know what is going on here, just bought mine 3 days ago and itā€™s been doing this non stop on OTA content. Contacted Samsung 3 times with no fix. Need to figure this out or return this .

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ryanwhicks
Cosmic Ray
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QLED and The Frame TVs

NFL games start in 2 hours so we will see what happens.  I believe I was having the issue while watching the baseball games a couple days ago but I donā€™t remember (had too many beers).  Hopefully they fix this  soon.  I may have to get rid of Samsung products and go to LG.

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FLgobucks
Asteroid
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QLED and The Frame TVs

How do you switch the Tv between store mode and home mode?

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asdf123
Asteroid
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QLED and The Frame TVs

One thing to  be careful with with this problem is it's maddeningly intermittent. All the tricks I've tried, from people posting here, and from Samsung CS, seem like they work, but then the problem comes back. It's way more likely that the problem just temporarily went away on it's own.

It is interesting that it seems to happen when watching football, but then again, that's one of the most common things I use live TV for. Here's a data point contradicting that theory - it happened to me just now during a commercial.

I've called Samsung like 5 times now. All useless. This last time they decided to send a technician out. I don't think that's going to go  well. I'm 99% certain the problem isn't going to reproduce while they're here. But, we'll give it a shot!

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asdf123
Asteroid
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QLED and The Frame TVs

OK, we're at half time in the Eagles/Dolphins game and it's happening. No static content like the scoreboard to trigger it.

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ryanwhicks
Cosmic Ray
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QLED and The Frame TVs

Yeah.  Itā€™s hit or miss.  Extremely frustrating that Samsung has yet to address the issue with a firmware update.

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Mabel63
Constellation
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QLED and The Frame TVs

We are having the same problem. Itā€™s not just football but the nightly national News, too! And itā€™s not all the time but randomly and never during commercials.

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ryanwhicks
Cosmic Ray
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QLED and The Frame TVs

Yep, itā€™s doing it right now on my local news at 4:30 pm.  This is horse.  Come on Samsung, correct this issue!!!

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asdf123
Asteroid
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QLED and The Frame TVs

Even lovelier, Samsung "schedules" a technician to come out on a specific day, but when that day comes, and you call the repair service company, they're like, "Um, that's just a tentative time. Samsung doesn't have access to our schedule." It's just a date for a date!

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ryanwhicks
Cosmic Ray
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QLED and The Frame TVs

Watching football today.  It has yet to happen.  We will see how long it takes.  Been watching TV since 8 am, watched 3 hours of football so far OTA.  

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