Original topic:

Getting autostore notification non stop

(Topic created: 11-28-2025 06:02 AM)
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Gblokesh
Constellation
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QLED and The Frame TVs

Hi,

 

I have a Samsung qef1 tv and I keep on getting this message even though I have set my source to HDMI

I have update to the firmware, still the same issue

IMG_0592.jpeg

โ€ƒ

 

Auto Store

Antenna connection detected.

Select Start Now to search for and save channels.

No other features are available during the setup.

Note: This search will erase your current channel list.

 

 

 

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6 Replies
TB19
Constellation
Options
QLED and The Frame TVs

Iโ€™m also getting this message, itโ€™s constantly popping up. Only started after doing a recent software update. Itโ€™s really annoying.

Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hey, Gblokesh, thank you for sharing this concern with us. Have these notifications been appearing since you had the TV? Since you updated the tv's firmware, have you done a power cycle on your TV? You can do this by turning off the TV and the connected source device. Unplug both devices from the wall outlet for a full 60 seconds. Plug both devices back in and turn them on. This process helps reset any glitches the TV is experiencing. Do you have an antenna connected to your TV?

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Pip12
Constellation
Options
QLED and The Frame TVs

Are you going to reply with a fix for this? Iโ€™m about to put an axe through the TV!

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Kingo1
Constellation
Options
QLED and The Frame TVs

Its happening to my TV also. It started since the recent update. Its soooo annoying with no resolution offered, frustrating!!!!!

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Pip12
Constellation
Options
QLED and The Frame TVs

I have exactly the same problem and mine started 10 days ago following an automatic upgrade. I have talked to the Chatbot and have done everything that was requested of me including videoing etc. I was advised to restore factory settings on the television which caused All of my apps to lose the connection so I had to reload them all and I turned the television on this morning and itโ€™s still doing it. I have to admit I am getting really really grumpy.

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Madden179
Constellation
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Started happening on my 65" Oled. So frustrating. Cannot for the life of me find the cause. Not sure if the tv did an update recently. Cannot find the update number even.

 

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