Original topic:

Frame problem

(Topic created: 9 hours ago)
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ghwmd1
Asteroid
Options
QLED and The Frame TVs
The picture and broadcast options from my settings are greyed out. I had wanted to rescan as local stations have changed their antenna channels.

I reinstalled every app in an attempt to close the apps. I disconnected the power from the television disconnected the coaxial cable waited quite some time powered back the TV then reinstalled the coaxial cable. 

These items are still grayed out. Some discussions online say to make sure that intelligent mode is off. I did that the items are still grayed out. Thinking a reset might fix it, I scrolled down settings to the reset selection.... which of course is also grayed out
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ghwmd1
Asteroid
Options
QLED and The Frame TVs
I had done that yesterday but I did it again today and reset picture and broadcasting are still greyed out
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ghwmd1
Asteroid
Options
QLED and The Frame TVs
There's no reset under self diagnosis I reset the Smart Hub which logged me out of Samsung and took all my apps off and guess what reset picture and broadcasting are still grayed out
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