Original topic:

65” frame tv closed caption won’t turn off?

(Topic created: 07-28-2025 05:34 PM)
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userfdq3R712w2
Constellation
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QLED and The Frame TVs

65” frame tv closed caption won’t turn off?  I have tried everything that was online to fix but won’t turn off. 

Thanks. 

5 Replies
LongHiker
Galactic Samsung Care Ambassador
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QLED and The Frame TVs
Is it on every app or just one?
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userfdq3R712w2
Constellation
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QLED and The Frame TVs

It’s only my YouTube TV app. Thanks

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LongHiker
Galactic Samsung Care Ambassador
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QLED and The Frame TVs
Did you try turning it off in the YouTube TV app?
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captionsranissue
Constellation
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Captions just came on by itself and I can't turn off. Tried EVERYTHING I can think of...It starts the moment TV is turned on
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Samsung_Moderator
Community Manager
Community Manager
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Hi, userfdq3R712w2,

Welcome to the Community. I know it's frustrating to have subtitles going off and on by themselves on the YouTube app.  I believe that reaching out to the YouTube App Developer for assistance with resolving this issue.

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