Projectors & Other TVs

Custom List Message Item

4K UHD 55mu9002 no Disney + app

Posted by 02-04-2022 09:49 AM in Projectors & Other TVs

Hello there! Samsung 4K UHD 55mu9002 2017 Seies TV. I was unpleasantly surprised to find that Disney + is not present in the applications... View Post

02-04-2022 11:49 AM

This forum is for the support of US products and customers. As your product is a non-US model and su... View Post

Lost remote and no silver sticker on back with model number

Posted by 02-02-2022 07:12 PM in Projectors & Other TVs

I am trying to order a new remote for my 65" series 7 tv, but the sticker that contains the model number is missing. How can I find out the... View Post

02-02-2022 07:18 PM

Hello, I would encourage you to review this link on how to locate the television's information from ... View Post

Smart TV closed captioning not working

Posted by 07-23-2020 04:46 PM in Projectors & Other TVs

Bought a Samsung smart tv (series 6) yesterday and I cannot get the closed captioning to work. I turned in on through settings, but nothing I am... View Post

01-27-2022 08:29 AM

I cannot get my Samsung TV UN55NU8000FXZA smart TV to display all of a conversation on the screen---... View Post

Service manuals?

Posted by 01-23-2022 01:47 PM in Projectors & Other TVs

I’ve got a PN58C7000YK older 3D tv (with active eyeglasses). It displays a horizontal band of magenta in the center of the screen when it tries to... View Post

01-23-2022 03:13 PM

Hello, it will be our pleasure to assist and if the service manual is still available, you can conta... View Post

Can't sign in to the Samsung store on my smart tv

Posted by 01-22-2022 03:47 PM in Projectors & Other TVs

I'm trying y add HBO max on our Samsung Smart tv. We bought this tv in 2020. When I go to pay it won't let me. Says I need to sign in to... View Post

01-22-2022 04:33 PM

Hello, I apologize for the issue reported with the television and will assist as best as possible. C... View Post

ARC not working via Anynet, but Optical audio has issue too?

Posted by 10-16-2017 07:40 AM in Projectors & Other TVs

Using a hu6950 55 inch "Smart" TV, the setup is STB to Marantz receiver to TV. HDMI 4 is used for ouput via receiver with ARC turned on... View Post

01-19-2022 06:37 AM

I read your solution and it is a little confusing how you wrote it. Any chance you could write the w... View Post

Samsung warranty is not real, Samsung might block replies.

Posted by 01-18-2022 10:01 AM in Projectors & Other TVs

As others posted, weeks and months go by without resolution and it is incremental steps, then Samsung goes silent after each step. I Call daily.... View Post