Samsung Odyssey g5 turned off and wont turn back on

[Wren-Noir]

i need help as my monitor has seemingly just died on me (i luckily have my side monitors) but my main monitor my g5 has just lost all power for seemingly no reason. i was mid game when it suddenly shut off. I've played games on it for longer and brighter games so i don't think its a heat issue but I'm not sure. I've checked the cables and power brick, removed all DisplayPort cables and reseated the cables and plug. I've had this monitor since Feb of 2023 and never had any issues up until this point

any solutions would be helpful

[GaryB82]

Sorry to hear this if you've already checked all cables and power brick your next step would be to contact a service center to have it checked
https://www.samsung.com/us/support/service/locations/

[Srb79]

Time for new monitor.

[meself]

Time to get replaced i would say or repaired

[Wren-Noir]

getting it collected to be looked at...its been over 2 years so no warranty i dont believe but yikes

[GaryB82]

Yeah hopefully you used the link above to find a certified repair center

[Wren-Noir]

There's none around me, I'm the UK and a smallish town at that so

[GaryB82]

Okay, since you're in the UK, it would be best to reach out to the UK community for future help, as this is the US community.

https://eu.community.samsung.com/?category.id=uk&page=1&tab=setting:samsung.featured_topics

[Wren-Noir]

ah i didnt realise when i posted it

[Wren-Noir]

I've scheduled a pick up with them