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Original topic:

How to report bugs to Samsung so that they can potentially be fixed by firmware update

(Topic created: 09-12-2024 07:23 AM)
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NealMcDeal
Asteroid
Options
Monitors and Memory

Does anyone know how to report bugs to Samsung or suggestions to fix issues within specific firmware versions for specific monitors? How do they know what defects are out in the 'wild'.

Or do we list them here?

1 Solution


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Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Monitors and Memory
On the main page of the Members app select support
Scroll down and submit a error report


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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1 Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Monitors and Memory
On the main page of the Members app select support
Scroll down and submit a error report


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.