The WiFi has worked fine (with minor problems occasionally) until about a week ago now it will not connect. It shows the 2 network names I currently use on my home network and have tried both at least 15 times. The passwords ae entered correctly (event tried the WPS option 5 times) still it will not connect. Any suggestions?
It you get the correct firmware, that might help, Although it looks like samsung sometimes doesn't know what the latest firmware is. My first 7100, it to would not show any new updates, samsung support claimed it was the correct firmware, when it died 30 days later, like totally dead, and I returned it, the next one had newer firmware! Wireless wasn't a problem then, the second one, the display went, returned that one and then the third one died about 40 days after that. Not to happy with samsung right now.
I can connect to wi-fi but then through Network Settings and select my router and password, which is all ok, then get an error message saying Wirless Network Disconnected.
Mac Adress c4:73:1e:1d:c6:97
IP Address 172.30.10.8
Subnet mask 255.255.255.0
Gateway 172.30.1.254
DNS Server 8.8.8.8
I ahve iploaded the latest SW from Samsung and installed that, tried several wifi routers and hotspot conections and also changed DNS server to 8.8.4.4 and no joy.
Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
It you get the correct firmware, that might help, Although it looks like samsung sometimes doesn't know what the latest firmware is. My first 7100, it to would not show any new updates, samsung support claimed it was the correct firmware, when it died 30 days later, like totally dead, and I returned it, the next one had newer firmware! Wireless wasn't a problem then, the second one, the display went, returned that one and then the third one died about 40 days after that. Not to happy with samsung right now.
Our TV does not stay connected to Wi-fi. The set-up goes fine, but by the next day. It loses connection and doesn't connect to wi-fi. If we turn it off and unplug and plug back in, it re-establishes the wi-fi connection, but this only lasts for a few hours. Any fixes out there? At one point I saw an error code 107..
MODEL : UN50RU7200FXZA 50 inch UHD SMART TV Series 7 (Manufactured June, 2019)
Purchased last week, apparently a SKU available exclusively at Walmart.
The TV will lose the Wi-Fi connection each night and basically renders Smart Hub and it's apps useless.
It did return Error Code 107, but I still have not found a meaning for that code.
I have to unplug the TV, wait 5 minutes, and then plug it in again before my Network shows up and reconnects. I have also tried manually entering the IP address and Subnet mask etc. but that does not yield a positive result. The only thing that works is unplugging and plugging back in, hardly convenient. It will keep that connection for several hours if I am watching TV throughout the day, but if I shut it for more than a few hours, I have to unplug it again.
I have high-end fast internet router with 2G and 5G bands and also have aWi-Fi extender in the same room as the TV that gives me even greater coverage. I have even tried resetting my router and broadband modem but that didn't work either.
I checked for UPDATES from the TV settings but there were none.
(I previously owned a Series 6 Samsung Smart TV that had NO connection problems, but after 6 years suffered from another of Samsung's unsolved mysteries...the lower right side of the screen started getting hot, the screen grayed-out and the set actually started melting!!!)
I have searched the web and Samsung Community for answers and tried some of the so-called solutions to no avail. There seems to be an abundance of people with different sets through the years with the same issue. At this point, I may buy another Wi-Fi extender but this time with an Ethernet port and hard wire it with cat cord to keep a wired connection. I gave Samsung another go mainly because you just can't beat their screen...but if a working solution is not provided soon, I will not trust them again.
