Original topic:

S95F Cast works only after restart of sending device

(Topic created: 15 hours ago)
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VonWeissnudel
Astronaut
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LED and OLED TVs

This is a strange one. When trying to cast from my Samsung tablet (or Sony phone) the TV doesn't react. But if I restart the device it works. Very frustrating! Anyone who can figure out that one?

1 Reply
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hey, Vonweissnudel, thank you for bringing this concern to our attention. Completely understand why this would be frustrating to deal with. When you say you restart the device, do you mean restart your phone/tablet, or do you mean the Samsung S95F TV?
If you are talking about your mobile device, I would recommend performing a power reset on your TV by unplugging it for a couple of minutes and plugging it back up. 
I would also recommend disabling Smart View and then re-enabling it.  You can do this by pressing the Home button > left directional button > Connected Devices > Connection Guide > Smartphone > Screen Sharing (Smart View). 
Don't forget to make sure your TV is up to date, and try performing a smart hub reset if the other tips did not help. 
To do this, press the home button > left directional button > settings > support > device care > Reset Smart Hub. Let us know if any of these troubleshooting steps help.