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Original topic:

Pop up notification every 2 hours or so on my QN90B

(Topic created: yesterday)
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EsQueue
Cosmic Ray
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LED and OLED TVs

For the past 2 days, I've been getting an EXTREMELY annoying popup notification with small ding sound. This pops up about every 2 hours and disappears in 5 seconds. Impossible and just plain silly to not be able to read it. It does say something about thanks for being a customer and that smart hub collects data in some kind of way and that you can mess with settings in settings. I have never been able to read it as it leaves so fast. I just disconnected it from my network prior to posting this. Anyone knows what this is and most importantly, how to stop it? 

I only hope that disconnecting it from my network will stop these messages but only thing I can find under privacy settings want me to agree to a bunch of check marks. I clicked none of them as I do not agree with their TOS for something that I rarely use. This TV is strictly as a monitor and have no antenna connected. I could completely disable smart hub as I may just have by disconnecting the network connection. 

UPDATE EDIT: 
Taking the TV offline seemed to have fixed the issue but the loss of IP remote control via watch and home assistance is an annoying too. My plan is to Block the TV's mac address from any WAN (Wide Area Network) access via my router. I'll put it back on the network so that my home assistance setup still has access to it so I'll still have my remote control features but the TV and Samsung has no access to and can't make changes to my purchased and owned property.
The TV is used as a monitor like I said so a dumb tv will be fine if I can't get it to work how I mentioned. I'll update if anyone even cares about that route.

UPDATE 2: I have since reconnected my TV back to the network and instantly saw the warning again. I then blocked WAN access of the TV via my router but it is connected to my LAN only. 
I then disconnected my phone offline to test and still have access to my Home Assistant features to the TV online as that is via a encrypted DDNS running through my own micro PC setup along with every other former cloud device I own. All controlled by me. Now Samsung can't break what they can't connect to. 

88 Replies
madatmyTV
Cosmic Ray
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LED and OLED TVs
If you came home from work one day and found a 300 lb lady who did not speak English sitting on your couch eating your last pint of Häagen-Dazs with a note strapped to her chest saying ( we will resolve this issue in a few days, your cooperation is greatly appreciated, thank you.) you're telling me you wouldn't be a little dramatic?
userXsWx1DzVn1
Asteroid
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LED and OLED TVs
You're comparing a small popup that goes away after 5secs to a 300lb lady eating your food?
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madatmyTV
Cosmic Ray
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LED and OLED TVs
Yes I love the big girls = my Samsung TV.
And I hate that pop up that lets me know they're spying on me and stealing my data = big girl eating my Haagen-Dazs.
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youbabies
Constellation
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LED and OLED TVs
Finally someone with common sense, what a bunch of babies
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Rdub76
Cosmic Ray
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LED and OLED TVs
😂
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marlae
Asteroid
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LED and OLED TVs

I'm getting this stupid message too on my Samsung QN55Q70CAF.  I tried the standard turn off the TV, wait a few minutes - still shows up.  

IMG_20250227_153154~2.jpg

TNTRMSKD
Asteroid
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LED and OLED TVs

The last day or so every few hours my Samsung TVs keep popping up in the upper right corner with a stupid "dear valued customer message". It's not just me, tons of people on Reddit are reporting this same issue. There is NO WAY to disable this.

 
**bleep** is wrong with you Samsung? You want people to stop buying your TVs, because this is how you get people to stop buying your TVs.
LongHiker
Galactic Samsung Care Ambassador
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LED and OLED TVs
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funguy_spores
Constellation
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LED and OLED TVs

100% agree this is an epic fail on Samsung. I paid for a TV to view content on, not to see their buggy notifications obscure parts of that content

kmb1
Nebula
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LED and OLED TVs
If you just click 'ok' it will go away.