Original topic:

More sparks from Samsung TV

(Topic created: 10-26-2024 02:44 PM)
372 Views
dancesWithSparks
Constellation
Options
LED and OLED TVs

On Wednesday 10/23/2024 the wife and I were watching TV when the screen freaked out and sparks flew out of the bottom left side of the TV.  Luckily the TV is wall mounted and the sparks extinguished before they hit the floor and ignited the carpet....There seems to be more than a few instances of the display "bursting with sparks" being detailed on the web.  When will a recall of this model been initiated?  Our home has older models of flat screens (vintage 2008 and 2010) and not once have they started a fire.    The "fire starter/spark generator" TV is model number in question is: UN65NU8000FXZA...FYI, the model is 6 yrs old and surprisingly our Geek Squad warranty ran out at 5 years....and we are still waiting to here back from Samsung support (we call that Wednesday night) with a real resolution and solution to our spark generator TV.....anyway in the mean time I will watch my older TVs with fire extinguisher in hand.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Oh no! I hope everything is alright! Please unplug and keep the TV unplugged and call in at 1-800-726-7864 to get this looked at as soon as possible. Or you can message me or any of the other moderators to get this looked into.

View solution in context

2 Replies
meself
Honored Contributor
Options
LED and OLED TVs
I would think circuit and or motherboard off top my head perhaps issue with power plug
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Oh no! I hope everything is alright! Please unplug and keep the TV unplugged and call in at 1-800-726-7864 to get this looked at as soon as possible. Or you can message me or any of the other moderators to get this looked into.