I keep reading everywhere that Philips Hue Sync app is supported on Samung TVs 2022 and up, but I can't seem to find the app when I search for it. Is this not the case for this TV?
It's also stated here in the FAQ's, as well as this setup guide, so I'm a bit confused.
I have a Philips Hue Gradient light strip and it'd be amazing if I could get this synced while watching on my TV.
Hello @communityuser4e0rfoe_vokToCE! Thank you for reaching out! The app is not compatible with all Samsung TVs, including yours. The only way to get it to work is to use the Sync box from Phillips or a third-party device that has the app available. The app is available on the QLED and Neo QLED TVs 2022 and up.
Hello @communityuser4e0rfoe_vokToCE! Thank you for reaching out! The app is not compatible with all Samsung TVs, including yours. The only way to get it to work is to use the Sync box from Phillips or a third-party device that has the app available. The app is available on the QLED and Neo QLED TVs 2022 and up.
