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I have water leaking behind the ice tray and makes it difficult to remove the ice tray. How do I fix this, refrigerator is less than a year old.... View Post 
SamsungLarry
An Accepted Solution has been marked and provided for this thread. The thread will now be locked for... View Post |
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After changing the water filter, following the instructions to press and hold ice maker on the main panel for 3 seconds the filter indicator will... View Post 
Members_z8WgN5m
It will not reset as directed. I had to unplug and replug the unit and then push the button for thre... View Post |
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We just bought a new Samsung Oven with connectivity to the Smartthings App. The oven is still be advertised as able to be remotely preheated.... View Post 
Samsung_Moderator
Hi there, Thanks so much for bringing this up. I can certainly see the appeal of being able to prehe... View Post |
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We purchased this range directly from Samsung and it was delivered on 12/4/2022. We are not happy with this range at all. I was wondering if... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. As @Diaboyos said, you'll need to call in for ... View Post |
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The dishwasher is generating a 5C code but is draining fine. I have cleaned every hose in the drain path, verified that there is nothing... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! It sounds like you've already been through the recom... View Post |
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We recently bought a four-door Samsung refrigerator (RF29A9771SR/AA). However, whenever the top left door is opened, the right door also gets... View Post
Samsung_Moderator
Hi there, I'm so sorry to hear you've had such a difficult start with this beautiful refrigerator. I... View Post |
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Samsung RF266AERS/XAA01 Freezer section stopped working. No ice buildup, no error messages. Reset procedure multiple times. The refrigerator... View Post 
medoyle111
Giant waste of time for me Opens in new window PDF Download Word Download Excel Download PowerPoint ... View Post |
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NX60A6511SS is stuck in test mode. Help Opens in new window PDF Download ... View Post 
Members_OsMOT0c
Thank you Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document... View Post |
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We ordered and were charged for our flex refrigerator 12/29/2022 and the delivery service has not delivered twice as promised. Both times tje... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the frustration wit... View Post |
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Long storey, last Friday, we took delivery of a Samsung American FF with dispenser and had to take the freezer door off to get it in the kitchen.... View Post
Samsung_Moderator
Thank you for stopping by the US support page! This forum is for support of US products and customer... View Post |
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My new NX60A6511SS will not accept tempature setting on first attempt, everytime. The oven will repeat the first number until the display is... View Post
Samsung_Moderator
Hi there! Thank you so much for bringing this to our attention. That is definitely an unusual and fr... View Post |
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Lost the ring adapters which keeps the knobs in place. I guess over time the knobs become very lose. Do not wish to buy new set of knobs just for... View Post 
SamsungStephanie
Hi there, Welcome to our Samsung Community. I definitely understand the request and need for the rep... View Post |
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Hello, rf28hmedbsr/aa flex zone control is not working and beep as its changes temp automatically. It is very annoying in night when it... View Post
Samsung_Moderator
Hello there, and thank you for reaching out regarding the operation or lack of the control panel for... View Post |
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Reference number (1145323377) Trying to get in touch with Samsung regarding the Soft Brush attachment for the stick vaccum. There isn't a... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out. I can certainly understand the need to get a new Soft Bru... View Post |
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For about 3 months now, my Samsung dishwasher will randomly not drain after the cycle has finished. This happens about 70% of the time, with that... View Post
Samsung_Moderator
That is definitely frustrating! I'd recommend checking out the following troubleshooting steps: Insp... View Post |
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Can anyone point me to a source on how to set the temperature in the Bespoke 4-door (2022) refrigerator? I have not been able to find detailed... View Post
Samsung_Moderator
Hi Jim! I'm happy to help with this. For your control panel, the temperature control buttons are whe... View Post |
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I have model RF28R7351. Ice bucket will not come out and I can't get it removed to empty after an ice jam. I have had the ice maker off for... View Post
Samsung_Moderator
Hi there, I can definitely understand the frustration with having your ice bucket stuck like that. T... View Post |
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I have a Samsung fridge 4door with a basic TouchPad. The energy saver keeps turning off and on (about 3x a second) nonstop I press and hold another... View Post 
Samsung_Moderator
Hi there, I can certainly understand how frustrating it would be to have these issues with your refr... View Post |
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Having the same problem with Samsung ice maker freezing up not making ice. I have to use the blow dryer to thaw it out weekly. It's been... View Post 
usercpsga6lDdS
I purchased a Samsung RF263BEAESR AA Rev 01 refrigerator new and the ice maker has never really work... View Post |
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I purchased a refrigerator in April 2021 and configured the smart hub to the rest of the house. Since i've owned it, the screen would... View Post
Samsung_Moderator
Hello, There @mavrick816. That's very weird indeed. Based on the information you provided, I would r... View Post |
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Dear all I had bought a from Samsung a family hub where a new update gets down with the performance and the smart fictionality. The traceability of... View Post 
curiouslittlebeastie
AFAIK, there is no need to setup the fridge (using easy connection). Please delete the familyhub dev... View Post |
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The ability to be able to click on the popcorn button is not working anymore. My Samsung microwave is just 2 years old. Anyone have any info they... View Post
Samsung_Moderator
Hi there, I can definitely understand the frustration of not being able to use such a useful button ... View Post |
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The calendar app on my Samsung Refrigerator was connected to my Microsoft outlook calendar for a long time and worked fine. This week all the... View Post 
GregLawson
Follow-up: Good news - contacted support, it was escalated, and it was fixed within a day! I was tol... View Post |
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THIS REFRIGERATOR IS DEFECTIVE, HAS BEEN SINCE DAY 1. SAMSUNG REFUSES TO GIVE ME A REFUND. THIS IS A HEALTH HAZARD DEFROSTING YOUR REFRIGERATOR... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with having these issues with your ice maker. ... View Post |
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Hello. My family hub refrigerator is no longer making ice. The error codes are attached in this photo. Please let me know what the issue... View Post 
starflight74656
The codes are for the icemaker condensor. The condensor, which pumps the refrigerant and circulates ... View Post |
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Anyone have any experience trying to successfully submit a warranty claim for a broken handle? I was first denied due to claim being submitted... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with this. If you would like, you always have ... View Post |
