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Good day. I am coming here in hopes of some help. I have an open ticket of <HIDDEN>. This is the third ticket. Purchased 2/17/17. ... View Post 
Samsung_Moderator
Hello! I definitely understand how this has caused a bunch of frustrations with your fridge going ou... View Post |
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Hello. I cannot eat our ice anymore. Plastic pieces in ice. RF24R7201SR Please advise. View Post
Samsung_Moderator
Hello, I can definitely see the concern with having plastic pieces in your ice. That's not supposed ... View Post |
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Both not work. Water dispenser for Ice Tray not working and dispenser for drinking water is still not working. I checked solenoid and both... View Post
Samsung_Moderator
Hi there! I can definitely understand the concern with your dispensers not working properly. I recom... View Post |
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Alexa on our Samsung fridge has been working fine until today. She no longer responds. Speakers are fine. Microphone is also fine because if we say... View Post
Samsung_Moderator
Hi there! I can certainly understand the concern with Alexa not responding properly. I recommend rea... View Post |
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We recently got a NX60T8711SS gas range stove and were wondering what is the best was to clean the center griddle plate that comes with it and does... View Post
Samsung_Moderator
I'm so glad you asked! I'm providing a link below to our guide on the best cleaning practices for a ... View Post |
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My Samsung Refrigerator RF22R7351SR, Water Auto Fill Tank (DA61-11614a001) melted in the dishwasher. I'd like to buy a new one. Can someone... View Post
Samsung_Moderator
Thanks so much for asking about this! I recommend checking SamsungParts.com or calling 1-800-627-436... View Post |
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Hi - I have the NX60T8711SS range, and my HVAC misplaced the instructions for the natural gas to LP conversion kit. I cannot find this online... View Post
Samsung_Moderator
Hi there! Thanks so much for asking about this. We're more than happy to look up which kit is compat... View Post |
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What exactly is the purpose of these icons? What do they mean? A Samsung powerbot and the dots are located above the camera at the front ... View Post 
luckylady357
I see them fine & assuming this is your phone edge also. Go figure Samsung has to ask you what it is... View Post |
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There's a crisper drawer to the left and to the right of my water filter, but I can't find anywhere to change the humidity level settings.... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! According to page 18 of the user manual (linked belo... View Post |
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Continues to leak View Post
Samsung_Moderator
Hi there! I can definitely understand the concern with a dishwasher that is leaking. But not to worr... View Post |
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The family Hub isn't working at all. Pictures say they upload but don't. Are they even working on family Hub. Ever since it's been... View Post
Samsung_Moderator
Hi there! I can certainly see how that would be frustrating. I recommend reaching out to our SmartTh... View Post |
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Samsung Fridge RF255HMEDBBC/AA The fridge is not cooling very well the Frezer works fine. a couple of months ago I installed the Samsung kit... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with the refrigerator not cooling properly. I'm p... View Post |
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Showcase door latch broken RF22K9381SR/AA--Showcase door will not reliably unlatch. Works better if latch is operated from very top of latch... View Post
Samsung_Moderator
Hi there! I can definitely understand the concern with your showcase door not opening and closing pr... View Post |
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Why does my range show an “elapsed time at temperature” timer instead of the timer I set?!?! I have to access the timer with the knob to see how... View Post
Samsung_Moderator
Hi there! I can definitely understand the frustration with this. To help with this, I'm providing th... View Post |
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I’ve have my refrigerator for 3 years. Rs25j50* The freezer side has been freezing up to the point where it’s a block of ice. Then then both side... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with the issues you're experience with your freez... View Post |
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My NX58H5600SS/AA oven takes long time to ignite and cooking the food is taking longer View Post
Samsung_Moderator
Hi there! I can certainly see the concern with your oven taking a long time to heat. I am providing ... View Post |
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2014 DW80H9930US dishwasher keeps giving me 7E code which is water wall problem tried all to resolve but is this just a faulty design item that... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with the error code on your dishwasher. Since you... View Post |
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How did Samsung design the robot devices they have? Do they have a robotics team? What kind of research did they do? View Post
Samsung_Moderator
Hi there! We appreciate your interest! We have many different teams with varying specialties that wo... View Post |
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The latch on the showcase door is broken and the door gets stuck closed. How to fix? View Post
Samsung_Moderator
Hi there! I can certainly understand the concern with the showcase door latch being broken. If you'd... View Post |
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Purchased this in Aug 2020. Had several service calls while under warranty. No, not even 2 years later I find by drain motor is out. Just... View Post
Samsung_Moderator
Hi there! I can certainly understand how frustrating it would be to have so many service calls. If y... View Post |
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I bought a Bespoke French door with panels. Panels were delivered dented and the Fridge was delivered with the damages. I posted a review about a... View Post
Samsung_Moderator
Hello, I can definitely understand your frustration with this situation. If you purchased the refrig... View Post |
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The Samsung dishwasher in our apartment works fine, but after it's done the clean light goes out. Toward the end of the wash cycle, the... View Post
Samsung_Moderator
Hi there! Thanks for reaching out about this. Since the other lights on your dishwasher are working ... View Post |
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Hello, I am looking for some advice on which part may be faulty in my Samsung dishwasher. I am leaning towards control board but it could be the... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your dishwasher not starting. It sounds like... View Post |
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Hi, On the main screen on the family hub on the fridge, it has a nice background picture and shows the date and time. It looks nice. ... View Post
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. I am not aware of a way to remove the dash aft... View Post |
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My Samsung jetbot mop won't charge and won't start operation, when I turn it on it just has a lime colored light View Post
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. I can definitely understand the concern with y... View Post |
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I’m searching for a part number for my fridge. It is the base in which the water pitcher sits in. My fridge model number is : RF29A9071SG ... View Post
Samsung_Moderator
Thanks for asking! I recommend checking with our parts department through SamsungParts.com or by cal... View Post |
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Are Samsung powerbot vacuum brushes interchangeable? View Post |
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My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. The filter light icon was on, so I replaced the filter. Yes, the water supply... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your ice maker. I have a couple links that s... View Post |
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In reference to all the links from the Microwave manual, you failed to acknowledge that the charcoal filter was not included with the microwave and... View Post
Samsung_Moderator
Hi there! I can definitely understand the need to have the charcoal filter for your microwave. I hav... View Post |
