Kitchen and Family Hub
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When I turn on the igniter on any stove burner, the lights on the led panel flicker and cut-out, then when the igniter is turned off and flame is... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, as most of the community members/moderators are no... View Post |
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The "bake" burner, (lower one), on my oven is sputtering even after I replaced the igniter about three months ago. Is there another reason... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, as we are not technicians we would be unable to sp... View Post |
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My Bespoke refrigerator has an extra door for the beverage center. The latch that holds this door shut which is within the main door is broken.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your fridge door later bei... View Post |
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Hello, The Samsung Family Hub App has not worked in a few months. Does Samsung plan on fixing this app? Sam ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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I have a broken auger on my Ice Maker. I have discussed with the Chat support and have been told that there are no known recalls on this, and... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If you are looking for parts for this please visit samsungparts.c... View Post |
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I cannot download photos to my family hub fridge. Have always been able to do so but it is not working now. Have deleted photos from hub to make... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's weird that it is not letting you upload any photos any mor... View Post |
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Just bought a new range. How do you change what is showing on the panel display? You could have clock, timer, and oven temperature going at the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! From what I could find this is not possible, you can only have on... View Post |
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I purchased a Bespoke AI Jet Vacuum and am continually having diagnostic error messages, telling me to "clean the micro filter and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information on page 21 and page 26 o... View Post |
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I bought a Samsung refrigerator rs27t5200 9 months ago from BestBuy. They had to take off both doors and reinstall to get into our house. Both... View Post 
JBTechfanatic
They don't close themselves, but it shouldn't take much force. Typically, this is a level issue. I w... View Post |
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Our new fridge's freezer temp periodically jumps from 0F to the 20s. This is the actual temp in the freezer. Display still says 0F. I noticed... View Post
Samsung_Moderator
Hello there, thank you for recent purchase and reaching out to our Samsung Community. I definitely u... View Post |
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NX60T8711SS gas range oven won't turn on. No heat, no ignition. Unit not in demo mode. View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung Community. I definitely understand your c... View Post |
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The "Max" label from optimal fresh tray started to smudge and when I try to wipe it, the ink started to disappear. The "Min" label... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This is not something that is covered under the standard warranty... View Post |
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I purchased a Bespoke refrigerator a few months ago. I have the refrigerator set at the lowest temperature setting, but it does not get cool... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately there is no way to calibrate the temptation. You ca... View Post |
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I have Samsung refrigerator, model number RF23M8570SR/AA. I purchased this one in 2018. It was all good so far. we are enjoying this refrigerator... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I know that this can be frustrating with your fridge having these... View Post |
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I just purchased a Samsung Gas Range (NX60T8111sg) which has a griddle burner. Where can I purchase a griddle pan for this range? View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can purchase a griddle from our parts website samsungparts.co... View Post |
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I have a new stove only a couple months old. The display panel beeps and display jumps from one setting to another-ex. Clean, broil, timer, etc.... View Post
Samsung_Moderator
Hello and thank you so much, Laebruce, for reaching out to our Samsung community regarding the stove... View Post |
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We have had our Samsung glass stop stove for about 2 weeks and have cooked on the top maybe 5 times. We are using stainless pans and pots and are... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Scratches can happen depending on the type of cookware, and the w... View Post |
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The freezer drawer on the bottom of my fridge/freezer is collecting frost. I can see the seal on the one side and top has a slight gap so obviously... View Post
Samsung_Moderator
Hey, welcome to the community. I can definitely understand how frustrating this may be. No one wants... View Post |
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Dishwasher stopped mid- cycle. Water still in the bottom… no power to control board, lights, etc. have unplugged and tried to restart, nothing.... View Post
Samsung_Moderator
Hey, first welcome to the community. I can definitely understand your concern here. Let's try to all... View Post |
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Why would my lg stove igniter go out every month? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, as we are not technicians we would be unable to he... View Post |
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Hello. The tempered glass on the outside of our 2-year-old oven door randomly shattered yesterday. The oven had been used the night before with no... View Post
Samsung_Moderator
Hello there, We're so sorry to hear about this situation with your oven door shattering and definite... View Post |
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Hi there, I have a brand new Bespoke model RF29BB8600QLAA and want to change the temperature to Celsius. According to the user manual, you touch... View Post |
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We have saved and waited and finally installed our new 4-Door Flex refrigerator yesterday. But the lights in both bottom compartments aren’t... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be a cause for concern with your new fridge no... View Post |
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Is there any way to stop the temp osc on the oven.I've used a TC type J to measure the temp and just like Samsung says ,the oscillation between... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, as we are not technicians we would be unable to of... View Post |
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I have a Samsung Dishwasher DW60M6040SS which has the LC Error for the last 3 days or so. What are the troubleshooting steps to address this... View Post
Samsung_Moderator
Hey there! When the dishwasher shows that error code, it's indicating that a leak is happening somew... View Post |
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My refrigerator squirts water out the back when refilling the ice maker with water. Why is this happening 😭 View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. You will have a coup... View Post |
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I purchased a Bespoke Refrigerator. I was told that once purchased I would just have to login to Samsung.com and fill out a form with the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! For this, I would recommend reaching out to our promotions team a... View Post |
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The door does not stay closed. So, I can't start the dishwasher. Turned off the Auto Release but the problem persist. No error codes ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this will cause issues using your dishwasher. I wou... View Post |
