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We just installed a Samsung induction range model NE63B8211SG/AA. What is the part number to purchase additional oven racks for this range? Where... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! To purchase more racks please visit samsungparts.com, and enter y... View Post |
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Anyone have a fix for this? ... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the reset switch on the inside top of th... View Post |
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New user here and I am trying to figure something out.... ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is not a feature for it to connect to the family hub. It may... View Post |
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Is anyone else having issues with the ice maker? For some reason my ice bites are coming out only ice cubes. I already added a new filter still... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link : ... View Post |
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Anyone have an issue with freezer drawer handle becoming detached ? Samsung French Door model RF4267HA. The mounts (left and right) are no longer... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. You also have the op... View Post |
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Is there any way to connect the Family Hub to shared Google calendars that are on the iCloud? I’ve logged into my Google account & added my... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this would not be possible. There may be alternati... View Post |
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finding a solution to a rather frustrating issue with my Samsung range. The preheat alert, while initially helpful, has turned into an unwelcome... View Post
Samsung_Moderator
Hello @Licyourface! Thank you for reaching out! You can find your user manual here:https://downloadc... View Post |
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After power outage, display is flashing the #9 code above. Resetting unit does not correct it. Cycling power on and off does not reset. Unit... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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Reference #<hidden> - I love the microwave. However, after a little over a year of use, the popcorn and power level features no longer... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your microwave not functio... View Post |
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I am unable to access my shopping list anymore on my SmartThings app on my phone. Still can access the shopping list on my Family Hub... View Post 
Nomorekitties
That is ridiculous! I would never have found it. I love this feature. I don’t understand why they ke... View Post |
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I have a samsung fridge where the door open alarm no longer works. How can i fix this? I have looked at the control panel and it is definitely... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend to first try to turn the alarm off and and back... View Post |
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I purchased a Samsung model NE59N6630SG range in 2018, about 3 years after that the display panel started to flicker with many items in the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your display on your rage ... View Post |
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Moved into a new home 6 months ago, all new Samsung appliances were installed by the builder. One of the led lights on the range hood started... View Post
Samsung_Moderator
Hello! Thank you for reaching out! To be able to get the part number please go to samsungparts.com a... View Post |
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So I just bought a Samsung family hub American style fridge freezer and it was delivered yesterday, it is a previously owned one, however it was... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Depending on the model it may show the current temperature and no... View Post |
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Hi I’ve recently discovered that my fridge was delivered without a seal on the small beverage centre door, not only increasing costs to keep it... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can try our part's website samsungparts.com and enter your mo... View Post |
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Not sure why I'm trying to post here, since no one has been of any assistance of the phone, but the response to my review told me to come here... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. Since you have recen... View Post |
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Is there any way to have the full weather app or a different app show up instead of the current Home when the Family Hub appears? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately this is not possible. You can however use this link... View Post |
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When I turn on the igniter on any stove burner, the lights on the led panel flicker and cut-out, then when the igniter is turned off and flame is... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, as most of the community members/moderators are no... View Post |
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The "bake" burner, (lower one), on my oven is sputtering even after I replaced the igniter about three months ago. Is there another reason... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, as we are not technicians we would be unable to sp... View Post |
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My Bespoke refrigerator has an extra door for the beverage center. The latch that holds this door shut which is within the main door is broken.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your fridge door later bei... View Post |
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Hello, The Samsung Family Hub App has not worked in a few months. Does Samsung plan on fixing this app? Sam ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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I have a broken auger on my Ice Maker. I have discussed with the Chat support and have been told that there are no known recalls on this, and... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If you are looking for parts for this please visit samsungparts.c... View Post |
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I cannot download photos to my family hub fridge. Have always been able to do so but it is not working now. Have deleted photos from hub to make... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's weird that it is not letting you upload any photos any mor... View Post |
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Just bought a new range. How do you change what is showing on the panel display? You could have clock, timer, and oven temperature going at the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! From what I could find this is not possible, you can only have on... View Post |
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I purchased a Bespoke AI Jet Vacuum and am continually having diagnostic error messages, telling me to "clean the micro filter and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information on page 21 and page 26 o... View Post |
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I bought a Samsung refrigerator rs27t5200 9 months ago from BestBuy. They had to take off both doors and reinstall to get into our house. Both... View Post 
JBTechfanatic
They don't close themselves, but it shouldn't take much force. Typically, this is a level issue. I w... View Post |
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