I have a RF28HFEDTSR Refrigerator where the water feed to the front panel dispenser is constantly freezing up. If I unplug the unit for a couple of hours, the water will start working again. It used to be occasional, now it seems to be an everyday issue. How can I keep the line from freezing?
Thank you for reaching out to the Community regarding this concern. Yes JRMartinez is correct the internal temperature being too low can cause this issue, and we thank you for your input. However, I would like to ask additional questions, have you recently had the water line check for damage or replaced? We recommend performing a thorough inspection of the water line and if needed contact a service technician for assistance using the service link here- https://www.samsung.com/us/support/service/
Thank you for reaching out to the Community regarding this concern. Yes JRMartinez is correct the internal temperature being too low can cause this issue, and we thank you for your input. However, I would like to ask additional questions, have you recently had the water line check for damage or replaced? We recommend performing a thorough inspection of the water line and if needed contact a service technician for assistance using the service link here- https://www.samsung.com/us/support/service/
I am one of many customers with the same problem. It was repaired when my refrigerator was under a warranty but now the water has stopped flowing again. I contacted Samsung and was told there is a solution to this problem but i would have to pay for the repair. They are not standing behind their product!
I have the same issue. Fridge is about 6 years old and used to work fine. Nothing replaced, nothing changed...now the water dispenser line freezes regularly.
