Original topic:

Using RO for Samsung RF28K9380SR - Water leak when removing internal water filter

(Topic created: 07-17-2025 02:34 PM)
612 Views
MAvramov
Constellation
Options
Kitchen and Family Hub

Hello, I followed the previous post  and instructions about removing the water filter when using RO filtration. However, when I did that, there was a puddle of water in the fridge and under it. I wiped it out once and used the water again but it leaked inside all over again. Are you guys certain I do not need a bypass plug for RF28K9380SR? When I put the water filter back in, everything is normal but I lose all the pressure

0 Likes
3 Replies
realaud
Honored Contributor
Options
Kitchen and Family Hub
You must make sure the filter is seated correctly or it will leak and there will be no pressure. You have to push and twist. There should be a good deal of resistance as you do this. If it's too easy, it is not connected properly.

-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Thanks for bringing this concern to our attention. I know you have the manual, but I just want to double check. Did you turn off the water supply line when you placed the water filter. When installing a new filter, it's normal for the water dispenser to briefly spurt as air clears from the waterline. The last thing I would check is the water pressure. To get the best results from your reverse osmosis water filtration system, try to keep the water pressure between 35 psi and 120 psi.

0 Likes
realaud
Honored Contributor
Options
Kitchen and Family Hub

I'm sorry.  I am not the original poster, and you responded to me.  The OP may not see your response.


-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes