Uploading pics to family hub

[EgyptianMagician]

When I try to upload pics, it only goes to my phone gallery but when I try to upload videos it gives me a choice of phone gallery or Google photos.

How do I access photos in Google photos?

[Samsung_Moderator · Accepted solution]

Hi there, I definitely understand wanting to be able to upload all your amazing photos to the Family Hub. Since you're having difficulty with this, I recommend reaching out to our dedicated SmartThings team by calling 1-866-813-2404. They will have the best tools and resources to help you get your photos uploaded where you want them.