...whatever I'm doing. Fridge model is RS27T5561SR. I tried to do reset factory, it didn't fix the glitch. Is there chance to fix it on my own, or a touchscreen replacement is required?
Hi there, Thanks so much for posting about this. I can certainly see how frustrating it would be to have that popping up all the time. Since you've already tried a factory reset, the next step I recommend is reaching out to our dedicated SmartThings team. They will have the best tools and resources to further assist with this. You can reach them directly by calling 1-866-813-2404.
